Service & Warranty

Keep Your BYD at Its Best for Every Journey.



The local BYD service and support you can rely on

At BYD Haberfield service centre, we’re here to support you throughout your BYD ownership journey.

Our experienced service team provides reliable aftersales care for BYD electric and Super Hybrid vehicles. With BYD-trained technicians, specialised diagnostic equipment and genuine BYD parts, we can help keep your vehicle performing at its best.



Our Services

Our service team can assist with:

  • Scheduled servicing and maintenance
  • Vehicle diagnostics and repairs
  • Genuine BYD parts
  • Vehicle health checks and inspections
  • Warranty and general service enquiries

Whether your BYD is due for its next scheduled service, requires a vehicle health check or you simply have a question about your vehicle, our team is here to make the process simple, convenient and reassuring.



Contact Our Service Team

To book a service or speak with our team, contact the BYD Haberfield Service center today.

Address: 107-113 PARRAMATTA ROAD, Haberfield NSW
Phone: 02 9160 8888
Service Operating Hours:
Monday – Friday: 8am-5pm
Saturday & Sunday: CLOSED

Book Now Call Us




BYD Service Guide

Browse the comprehensive service guide for all BYD EV and DM vehicles.




20,000km or 12 months

Service includes:

  • Comprehensive Multipoint condition assessment
  • Visual inspection of high-voltage wiring and components
  • Inspection of high-voltage battery housing, mounting bolts and ground connections
  • Brake system wear and function assessment
  • Tire pressure equalisation, rotation, and wear and condition reporting
  • Suspension and ride quality assessment
  • Inspect steering system, including tie rod ends, lower control arm ball joints and uni-joints
  • Complete vehicle system health status check
  • Advanced software analysis and latest updates applied
  • Extended road test assessing ride, handling and drivability

Note: RWD and AWD requires additional oils and filters.

EV powertrain

FAQ

Drive with confidence.

Exceptional BYD quality, tech, style and safety deserves exceptional support. BYD provides service, warranty and parts support across Australia.

Building motor vehicles since 2003, BYD is a world leader in automotive quality and safety. BYD is proud to offer Australian drivers a robust Traction Battery Warranty - 8 years or 160,000 kms, whichever occurs first and Vehicle Warranty - 6 years or 150,000 kms which ever comes first Manufacturer’s Warranty*.

* Terms, conditions and exclusions apply. You can view the complete BYD Manufacturers Warranty here.

What Does This Mean for You?

For Vehicles Delivered On or After 22 July 2025:

  • 12 months of complimentary roadside assistance from the delivery date.

For Vehicles Delivered Before 22 July 2025:

  • Existing 12-month complimentary roadside assistance remains active.

For Extended Roadside Assistance Contracts:

  • Existing contracts remain unaffected and fully honoured.

This enhanced program ensures seamless roadside assistance for BYD drivers.

For Roadside Assistance, please call 1800 293 288.

Download our roadside assistance T&C's here.